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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don Francisco

February 9, 2026

5  out of  5
rating by Don Francisco
"Needed a replacement insurance card. Got one by return email in 5 minutes.l"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cortez to know that you had such a wonderful experience with us here on State Farm Agent Katrina Weiss’s Team."
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Lori Higgins

February 9, 2026

5  out of  5
rating by Lori Higgins
"Charlene with Kartrina Weiss - State Farm is AMAZING!! Anytime I have a problem or question with our insurance she is always very quick to answer and is always helpful! Thank you for all you do for us!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Katrina Weiss’s Team here in Cortez . "
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Kristyn Spruell

February 3, 2026

5  out of  5
rating by Kristyn Spruell
"Love this place! They always take care of us and are quick to respond!"
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Leanne Brenneman

February 2, 2026

5  out of  5
rating by Leanne Brenneman
"Jade was very patient and informative. Best customer service!"
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Betty Goeke

February 2, 2026

5  out of  5
rating by Betty Goeke
"Extremely nice and helpful!!"
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Todd Sella

January 26, 2026

5  out of  5
rating by Todd Sella
"Charlene Thompson and Katrina Weiss are awesome to work with and quick to respond to updates and changes. I would recommend them for all your insurance needs."
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Stephanie

January 22, 2026

5  out of  5
rating by Stephanie
"Great service, contacted immediately and responsive."
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Luci Phelps

January 16, 2026

5  out of  5
rating by Luci Phelps
"Katrina and her staff are helpful, smart and kind. They go the extra mile to solve insurance needs and make it convenient in the process. Best prices, coverage and service."
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diane shutt

January 15, 2026

5  out of  5
rating by diane shutt
"We have been with State Farm for years! Katrina Weiss and all of her office workers are always very knowledgeable and are very helpful with all of our insurance needs!"
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Marilyn Miller

August 16, 2024

1  out of  5
rating by Marilyn Miller
"We had State Farm homeowner insurance for years until our local agent died and our policy was switched to this other local agency. The first notice they sent was an $800 increase in the premium even though we have never filed a claim in our lives. The agent was very happy until she said our home is in a restricted area. She sent an unqualified "inspector" to see our property who didn't even get out of her car and took pictures from her car. Then she sent us a rejection notice. Our home is 20 years old and in beautiful condition along with an extremely manicured property that we've spent years beautifying. The local agent was rude and wouldn't even discuss the matter saying we need to replace the roof which has 40 year architectural grade shingles in excellent condition and has at least 20 more years of service left. She said "it was up to the underwriters" and wouldn't even drive over to see our home in person. We talked with our neighbors and they all said State Farm is looking for any excuse to drop home policies in Colorado because of supposed "high claims". We heard the same report about State Farm from other ins. carriers. We ended up getting "bundled insurance" from another A+ rated company for a much lower premium than what State Farm quoted. The State Farm local agent won't even refund the money they took out of our checking account....these people are crooks and should not be in business. I reported this to the local Chamber of Commerce as well."
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Donna Pharo

March 6, 2024

5  out of  5
rating by Donna Pharo
"State Farm has been our “good neighbor” for the past 5 decades. Our agent, Katrina Weiss and her staff have consistently overseen all of our insurance needs with professionalism and kindness. As the seasons of our lives have changed, so have our needs. Katrina offers ideas to ponder. When we had a couple of losses they were uber attentive to come alongside and set us up straight again! I also appreciate how she and Michael care about our community and are involved in a variety of arenas, just like good neighbors!"
We responded:
"Donna, thank you so much for taking the time to share your kind words. We LOVE customers like you and Brent!"
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Ursula Cooley

March 6, 2024

5  out of  5
rating by Ursula Cooley
"This State Farm office is the best office I have ever dealt with. They are efficient and business professionals. I always get a quick response whether via email or calling the office. If you want folks to take care of all of your insurance needs, this is the place!! Recommend 💯"
We responded:
"Thank you Mrs. Cooley! We have very much appreciated your business referrals over the years!"
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Hannah Cooley

March 6, 2024

5  out of  5
rating by Hannah Cooley
"The experience you get with Katrina is genuine and professional. She always looks out for her customers best interest."
We responded:
"We really appreciate you!"
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Rachel R

March 6, 2024

5  out of  5
rating by Rachel R
"We have been using Katrina for all our insurance needs for years. They have been so helpful and prompt for everything we have needed through all of life’s changes. Whether it was buying a new vehicle, a new house, starting a new business, buying our rv, or even getting life insurance, Katrina helped us get exactly what we needed right away. Her office and staff have been very easy to work with and Charlene has been very helpful when we call to answer any questions. We have been very appreciative for everything!"
We responded:
"Rachel we appreciate customers like you and Kevin who genuinely care about each other and take steps to protect your family's financial future!"
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Emily Weiss

March 6, 2024

5  out of  5
rating by Emily Weiss
"Ever since Katrina has taken over this office the service has been top notch! Her and her team are always available when I need them and are ALWAYS willing to help. So great to have synchronize a good local agent."
We responded:
"Thanks Emily. Even family should be treated as blue ribbon customers!"
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Taryn Hight

March 6, 2024

5  out of  5
rating by Taryn Hight
"Best local agents I have worked with both professionally and personally. Service is fast and efficient and questions are answered promptly. I love knowing I can call anytime."
We responded:
"Taryn thank you so much for your positive review. We appreciate you and Bob very much as our customers!"
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sarah kaminski

March 6, 2024

5  out of  5
rating by sarah kaminski
"Such a great experience! Everyone was so helpful and kind!"
We responded:
"Sarah thank you for taking the time to let us know how we are doing!"
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Grace Weiss

March 6, 2024

5  out of  5
rating by Grace Weiss
"always reminds me to pay my bills, goes above and beyond to describe billing department even if it is a problem with corporate."
We responded:
"Thanks Grace! You know from experience how difficult this job can be!"
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Meagan H

February 5, 2024

1  out of  5
rating by Meagan H
"I recieved the worst service trying to get information about my bill and what I owe. The woman in the billing department, (name started with a D) not only changed what she said and doubled back multiple times, she also refused to give straight answers to my questions and laughed at me more then once. And actively hung up on me. I still do not have an answer to my concers! -Update- Katrina did not reach out to us. Very disapointing. We are moving our buisness elsewhere. Charline always delivered excellent buisness."
We responded:
"Meagan I am so sorry to hear about your experience yesterday. I will reach out to you today to address your concerns. - Katrina Weiss Charlene is a great employee. We are sorry to lose your business. Best of luck!"
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Shayli Elliott

November 18, 2023

5  out of  5
rating by Shayli Elliott
"Charlene has been wonderful with helping with all my insurance needs and questions. Would highly recommend working with her!"
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Steven Freeman

July 28, 2023

5  out of  5
rating by Steven Freeman
"We needed to know if we had coverage for a water heater failure. Even though we didn’t have that particular coverage that is not their fault. These folks have always been helpful and professional. They even send you birthday cards for your birthday. I would highly recommend them if you are looking for someone that will treat you as a person and not just a policy holder"
We responded:
"Steven thank you so much for this very nice message! We really appreciate your business and compliment!"
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Erin Tanner

June 22, 2023

5  out of  5
rating by Erin Tanner
"I am so grateful for the professionalism and quick-action taken by the Katrina Weiss team in my behalf. I had a major need yesterday, called the office and the situation was handled immediately. I am so grateful to be able to “shop local” and to have a caring crew willing and able to assist when needed. I highly recommend!"
We responded:
"Erin, we are happy to help! I am so thankful for your business!"
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Kelly Hall

January 21, 2023

5  out of  5
rating by Kelly Hall
"Great group of people here, if they can't take care of your needs will refer you to specialists who can."
We responded:
"Thank you for the kind words! Happy our team could help! "
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Ethel Mullady

October 20, 2022

5  out of  5
rating by Ethel Mullady
"They are Awesome, friendly, polite, They helped me get my claim started with the other Insurance company"
We responded:
"We’re happy to help! Thank you for your business! "
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Ron Greer

October 7, 2022

5  out of  5
rating by Ron Greer
"Great Company!!! I couldn’t be more pleased. A+"
We responded:
"Thank you Ron! We are so appreciative of your business and kinds words!"